Returns & refunds (clinical supplements)
Many items sold through this store are practitioner-prescribed or restricted wellness products. Because of that, returns are limited.
Please note
- Opened or partially used supplements generally cannot be returned for hygiene and safety reasons.
- If an item arrives damaged, incorrect, or otherwise unfit, contact the clinic promptly so we can review a replacement or refund.
- Bali retreats and consult fees follow clinic booking / cancellation practices, not this product return guide.
This is a practical clinic guide — not legal advice. Contact Unit 6, 1 South Sea Islander Way, Maroochydore · 07 5479 6884 · 0420 105 829 to discuss an order issue.